It's Clarion House related so please bare with me. 20 years ago or more we launched a renovation appeal fund for Clarion House. To this end we opened an account with Yorkshire Bank for the appeal. I think we raised in the order of £20,000 or something like that. This paid for the original rework on the house with the new roof and indoor toilet facilities. The account has not really been used since that tranche of work was completed.
Myself and John Boardman were joint signatories on the account.
Last month John received an email from Virgin Money who of course took over Yorkshire Bank, closing branches all the way up to Burnley which is now the nearest branch. They have come across this aged account and want to close it as it has not had any activity for years. They said it had an outstanding balance of around £25.00 and asked if both of us could visit the Burnley branch to close the account.
John appealed that in this day and age it should be a simple matter just to transfer the money into a different Clarion account also held with the same bank. We supplied all the relative account numbers and sort code for an internal transfer. Big do's and little do's they eventually agreed that rather than a simple in house transfer to issue a cheque for the closing amount, (which has now magically changed to £38.23)!
Cheque has arrived today for the corrected amount, but made out and payable to the account they have just closed!

John has forwarded me his slightly less than gracious reply.
