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Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 03 Nov 2018, 09:09
by Stanley
Don't think Pluggy is ignoring us, he's mailed me to say he is locked out..... He's trying to contact that man who helped us last time but it's weekend. He's in the US so there is the added problem of the time zone. Thing is he's trying.
(I feel almost guilty about having access! Silly but there you are.)

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 03 Nov 2018, 09:55
by Tizer
I got in this morning at the first attempt, like I did yesterday at 4.00pm. I did plenty of posting after I got in yesterday, with no problems. I almost always log out after a session and then log in next time - that's another of those left-over habits from spending tea breaks with computer security specialists in the 1990s!....I've just posted the above then clicked on the Edit Post button and here I am again, no problem (if it posts this OK!)....Yes, it did. :extrawink: Thanks for your efforts to sort it, Panbiker and Pluggy.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 03 Nov 2018, 09:58
by Stanley
I'm so pleased to see you Peter! It was getting a bit lonely on here! Post away, I shall keep quiet for a while. (A sleep after my dinner seems like a good idea!)

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 03 Nov 2018, 13:47
by Stanley
I just came on to post Bob's bits and see that many of you have managed to log on. I am so pleased by that......

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 03 Nov 2018, 16:53
by Pluggy
Early communications with Mark Hamill are hinting there isn't much wrong with phpbb itself but its a host performance issue. The database can't keep up is what I'm getting.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 04 Nov 2018, 04:05
by Stanley
I got in as normal..... Keep applying your planet sized brain to the matter Pluggy! Thanks for your efforts.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 04 Nov 2018, 07:51
by Pluggy
He's stopped for the weekend. Not had a reply since yesterday morning.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 04 Nov 2018, 08:17
by Stanley
All I can say is that the site is behaving perfectly normally for me.....

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 04 Nov 2018, 08:35
by Wendyf
And me.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 04 Nov 2018, 10:00
by Pluggy
Its improving. Getting into the Admin control panel is still touch and go. Theory - 1and1 with the 'server upgrade' spread its resources too thinly over too many clients. Lots of other sites have been having problems and they've recanted and put less clients on a server. Mr Hamill when he's back after the weekend has some ideas to improve the performance and hopefully get the ACP behaving.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 04 Nov 2018, 13:51
by Stanley
Good! Tizer has mailed me to say he is locked out again.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 04 Nov 2018, 14:48
by Tripps
Speaking from a position of deep ignorance - but surely if a paid for 'service provider' is not providing a service - the first action should be to tell them and ask them to fix it?

I doubt they are overwhelmed by the volume of traffic this site generates. :smile:

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 05 Nov 2018, 03:51
by Stanley
I think proving that it was a server problem and not local would be a minefield..... I'm content to let Pluggy and Ian do what they think fit.
I hope Tizer gets lucky today!

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 05 Nov 2018, 09:21
by Tizer
Here I am - but how long for I'm not sure! :smile:

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 05 Nov 2018, 18:08
by Tripps
The site has started playing up for me at last. Logged out when I don't want to be, or expect it, and a warning that the site is not secure when I log in - that didn't used to happen.

I still think we should complain to the site host.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 05 Nov 2018, 18:34
by PanBiker
When exactly was this Tripps. Our friendly American Mark has been working on the site during the afternoon so there may well have been one or two perceived blips during the work.

He has finished the current tranche of work and the site is now running on the latest version, our minimal installed mods (post editor) has been upgraded and the site is now running on a different database engine. We have also upgraded to a higher level of page loading from the hosts than we were on before.

Can anyone who reads this please provide feedback of any errors they come across. Please give the time and nature of any errors.

Just for the record regarding any redress from the hosts, they have over 90,000,000 customers, we are a very small fish in a very large pond.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 05 Nov 2018, 18:41
by PanBiker
One thing I have noticed on this latest version is that we have new Icons for unread posts.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 05 Nov 2018, 19:45
by Pluggy
The hosting company has sort of had a revamp through a merger. So its sort of a different game now.

https://www.ionos.co.uk/new-brand#news

The site appears now to be working 100%

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 05 Nov 2018, 21:41
by Tripps
Pluggy wrote: 05 Nov 2018, 19:45 The site appears now to be working 100%
It seems so from here at the moment. :good: Thanks to all who corrected the glitch.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 05 Nov 2018, 22:42
by Gloria
Working okay at the moment.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 06 Nov 2018, 04:07
by Stanley
I was locked out yesterday afternoon when I tried to post Bob's Bit but as there was a red warning on the banner I assumed it was Mark doing his stuff. Perfectly normal so far this morning. Thanks to all concerned and particularly to Mark, he truly is an expert!
On another matter. I got an update for the updater from Canonical yesterday and this morning the updater removed a whole bunch of Linux Generic updates, a lot of data! However, logged back in as usual and all seems to be well. Complicated stuff these programmes!
Later, after a full posting session. No problems encountered at all, perfectly normal. There is something different about the page preservation but I can't identify what it is. The only other thing I have noted is that the security icon on the masthead is saying that parts of the page are not secure. I thought this was something we had cured a while back. All told it looks like a cure.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 06 Nov 2018, 09:24
by Pluggy
New feature on this version. You get a notification next to your login if you're quoted. :biggrin2: Very swish.

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 06 Nov 2018, 09:43
by Wendyf
We have had that for a while now Pluggy. :smile:

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 06 Nov 2018, 09:46
by PanBiker
Not a new feature Pluggy, notifications have been available in all versions of 3.2 :smile:

Re: COMPUTERS, THE AGONY AND THE ECSTASY

Posted: 06 Nov 2018, 11:12
by Pluggy
Shows how much notice I take. :confused: